Organisation: SOFTSKILLS COURSEWARE
Category: CRM Training
Description: This training courseware title provides everything you need to professionally deliver CRM: An Introduction to Customer Relationship Management training including editable training manual, hands-on exercises, exercise files, detailed instructor guide, unlimited online learning licensing, classroom-ready PowerPoint slides, and quick reference tutorial sheets.
Course Overview
This one-day course will help you introduce the different facets of Customer Relationship Management (CRM) to participants and show them how to identify who their customers really are, analyze the key components of CRM, and understand how it integrates within an organization.
This course will help you teach participants how to:
Develop an understanding of the terms and benefits of CRM on a company’s bottom line.
Analyze the different components of a CRM plan.
Develop their checklist for readiness and success in CRM.
Identify how CRM creates value for organizations and customers.
Identify developmental roles that have the greatest impact on CRM.
Price: USD $995
Contact: SOFTSKILLS COURSEWARE
304 Newbury Street
Suite 348
Boston, MA
2115
Email :
sales@softskillscourseware.com
Webmail :
http://www.softskillscourseware.com
Service Available In :
Search Similar Program in: Boston |
Ma |
Ma
