Organisation: Macmillan India Ltd.
Category: CRM Training
Description: Course Description:-
The course is designed to equip participants with the concepts, tools, applications and implementation technique of Customer Relationship Management (CRM). This will enable them to understand the importance of CRM and the issues involved in developing, implementing and operating the CRM system in an organisation. It also aims at developing the decision-making capabilities in the area of CRM. In addition, the course apprises the participants of the various schools of thought on CRM and helps them understand the impact of CRM on the economic growth of an organisation.
Price: NA
Contact: Macmillan India Ltd.
New Delhi, India
Email :
my51ea@yahoo.com.cn
Webmail :
http://www.askedu.net
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