Organisation: LatitudeU Teach the World
Category: Customer Satisfaction Training
Description: Learn how to improve customer service skills and build customer loyalty. This self-study divides lessons into small bites with slide examples and interactive exercises to illustrate issues clearly and in real-world settings. Topics covered include customer service principles, communicating effectively with customers, managing the customer encounter, handling complaints and conflicts, and continuously improving customer service.
Price: USD $14.95
Contact: LatitudeU Teach the World
Online training and courses
Email :
Webmail :
http://www.latitudeu.com
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