Customer Satisfaction Measurement

Organisation: Benchmark Research Ltd

Category: Customer Satisfaction Training

Description: Research services for customer satisfaction measurement
Meeting the ever increasing expectation of the service-sensitive customer is one of the greatest challenges facing organisations today. Benchmark offers a comprehensive suite of research solutions designed to explore and measure customer satisfaction including:
Identifying and tracking customer satisfaction metrics
Benchmarking performance against the competition
Highlighting opportunities to offer a tailored service package which leads the competition
Prioritising precise service levels most demanded by customers
Exploring the key drivers of loyalty and classifying the depth of commitment of customers
Please refer to Benchmark's introductory guide to Customer Satisfaction research.
Email us for more information, or to discuss your needs in more detail.


Price: NA

Contact:
Benchmark Research Ltd
Hawley Mill
Hawley Road
Dartford
Kent
DA2 7TJ

Email : enquiries@benchmark-research.co.uk
Webmail : http://www.benchmark-research.co.uk

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