| Basics of Profitable Customer Service |
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Organisation: CDI Communications Inc.
Category: Customer Satisfaction Training
Description:
"Customer service is the single most important factor in any business. It is absolutely crucial to a company's success," says noted lecturer and trainer Jeff Blackman in the new production The Basics ... Read more
Price: USD $129.95
Contact: NA Usa ... Contact |
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| Breakthrough Customer Service |
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Organisation: Tutorials.com
Category: Customer Satisfaction Training
Description:
Course Description:-
Breakthrough Customer Service provides instruction on customer service through an interactive, self-paced learning experience that creates opportunities to improve skills and adj ... Read more
Price: NA
Contact: email: my51ea@yahoo.com.cn
website: Askedu United states ... Contact |
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| Building Customer Loyalty |
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Organisation: LatitudeU Teach the World
Category: Customer Satisfaction Training
Description:
Learn how to improve customer service skills and build customer loyalty. This self-study divides lessons into small bites with slide examples and interactive exercises to illustrate issues clearly and ... Read more
Price: USD $14.95
Contact: email:
website: LatitudeU Na ... Contact |
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| But I Don’t Have Customers: Coworkers as Valued Customers |
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Organisation: New Training Ideas.com
Category: Customer Satisfaction Training
Description:
This video is ideal for employees who do not realize that others within the organization are in fact their customers. Your employees will learn to provide the same level of service to internal custome ... Read more
Price: USD $695
Contact: email: service@communicationideas.com
website: New Training Ideas Usa ... Contact |
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| Call Centre Development |
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Organisation: Right Track Consultancy
Category: Customer Satisfaction Training
Description:
Team Dynamics within a Call Centre Environment--
The power of a team – understanding team dynamics using Belbin Interplace
The power of motivated teams
Developing team harmony
Defining empowerm ... Read more
Price: NA
Contact: NA Uk ... Contact |
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| Conflict Management |
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Organisation: Sales Training International
Category: Customer Satisfaction Training
Description:
Conflict has two faces – one positive and one negative.
In the positive use of conflict we find it is a critical component of generating synergy. Synergy occurs when two opposing or different ideas ... Read more
Price: NA
Contact: NA Usa ... Contact |
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| Coping Skills for Customer Service Professionals |
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Organisation: National Seminars Training
Category: Customer Satisfaction Training
Description:
Is there any other department in any other company that catches as much grief, harsh words and ill will than the customer service department?
As a CS manager, you know that your people often go throu ... Read more
Price: NA
Contact: email: webmstr@natsem.com
website: National Seminar Training Missouri ... Contact |
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| Creating a customer focused culture |
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Organisation: The Chartered Quality Institute
Category: Customer Satisfaction Training
Description:
This 2-day course is designed to help delegates understand the importance of a customer focused culture, the concept of a proactive approach rather than a reactive approach to customer satisfaction an ... Read more
Price: NA
Contact: email: training@thecqi.org
website: Thecqi
London ... Contact |
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| Customer Care |
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Organisation: Course Academy
Category: Customer Satisfaction Training
Description:
Training Course Summary:
This practical and interactive course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Througho ... Read more
Price: POUND £495
Contact: email: info@courseacademy.com
website: Course Academy Uk ... Contact |
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| Customer Care Excellence |
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Organisation: Being A Success Ltd
Category: Customer Satisfaction Training
Description:
Course Overview
The way that your frontline staff work with your customers has a direct impact on your bottom line!
Make sure that they have the best skills, strategies and techniques to ensure th ... Read more
Price: NA
Contact: email: Sean@BeingASuccess.com
website: Being a Success Uk ... Contact |
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