| 12 Voices of the Customer |
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Organisation: International Management
Category: Customer Satisfaction Training
Description:
SUMMARY
The notion that we should listen to “the voice of the customer” is well-meaning, but an insult to our intelligence. Everyone knows there is no such thing as the customer. This necessarily mea ... Read more
Price: NA
Contact: email: info@imtC3.com
website: IMTC3 Usa ... Contact |
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| 50 Ways to Keep Your Customers |
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Organisation: CDI Communications Inc.
Category: Customer Satisfaction Training
Description:
We have said it before and we will say it again: like it or not, customer service is the competitive battleground of the new millennium. Buying decisions in many cases will be made not only on the qua ... Read more
Price: USD $129.95
Contact: NA Usa ... Contact |
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| A FOCUS ON CUSTOMER SATISFACTION |
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Organisation: QualxServ, LLC
Category: Customer Satisfaction Training
Description:
For the OEM that places a high priority on customer satisfaction, QualxServ Consumer Electronics can provide your customer with quality installation and service.
We understand that large flat-panel t ... Read more
Price: NA
Contact: email: info@qualxserv.net
website: Qualx Serv Usa ... Contact |
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| Achieving excellence in customer service |
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Organisation: The Chartered Quality Institute
Category: Customer Satisfaction Training
Description:
This highly practical two-day workshop is designed to focus on the practical day-to-day skills required to deliver great customer service to your customers when you talk to them either face-to-face or ... Read more
Price: NA
Contact: email: training@thecqi.org
website: Thecqi London ... Contact |
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| Achieving new sales through service |
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Organisation: The Chartered Quality Institute
Category: Customer Satisfaction Training
Description:
This two-day course is about helping participants to develop the essential attitudes, skills and practices for interacting positively with customers in order to accelerate sales success. It covers tho ... Read more
Price: NA
Contact: email: training@thecqi.org
website: Thecqi
London ... Contact |
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| Advancing The Service Culture |
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Organisation: The Leadership Factor (UK)
Category: Customer Satisfaction Training
Description:
Understand and embrace the principles of customer service excellence - Identify both internal and external customers - Clarify and address customer expectations - Enhance essential customer service sk ... Read more
Price: NA
Contact: email: uk@leadershipfactor.com
website: Leadership United kingdom ... Contact |
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| ALL ABOUT CUSTOMER SERVICE |
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Organisation: Customer Service Works
Category: Customer Satisfaction Training
Description:
WHAT YOU WILL LEARN:
Individuals working on the front line with customers represent the organization itself. Whether over the phone, face to face or through written correspondence, research indicates ... Read more
Price: NA
Contact: email: info@customerserviceworks.com
website: Customer Service Works Canada ... Contact |
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| An Introduction To Customer Service - Putting The Customer First |
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Organisation: Emagister Servicios de Formación, S.L.
Category: Customer Satisfaction Training
Description:
This is an introductory course for frontline staff, with little or no formal training, who are in direct contact with either internal or external customers, and are required to manage a range of custo ... Read more
Price: POUND £529 + VAT
Contact: email: info@emagister.co.uk
website: Emagister Uk ... Contact |
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| Analysing & Reporting Customer Satisfaction Data |
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Organisation: The Leadership Factor (UK)
Category: Customer Satisfaction Training
Description:
Part 1: An approach to reporting
- Principles and examples of good reporting practice
- What to avoid
- Clarity of communication
- What ground do we need to cover?
Part 2: Reporting the sample
- ... Read more
Price: NA
Contact: email: uk@leadershipfactor.com
website: Leadership United kingdom ... Contact |
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| ASET Customer Service Excellence |
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Organisation: Emagister Servicios de Formación, S.L.
Category: Customer Satisfaction Training
Description:
This Customer Service Excellence distance learning course covers; What is Customer Service Excellence?, Why is Service Excellence Important?, What do Customers Want?, How to Plan for Service Excellenc ... Read more
Price: POUND £289 VAT inc.
Contact: email: info@emagister.co.uk
website: Emagister Uk ... Contact |
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