Organisation: AXiOM College
Category: Degree/Certificate Program
Description: Course Description:-
In order to retain customers and increase the level of professionalism of any organisation, Customer Contact representatives require a high standard of training. The Certificate III in Customer Contact provides this and is a stepping stone to further study in this area. This course gives participants the ability to increase their skills in customer service, customer support, effective team skills and reporting. Students will also learn to manage personal work priorities and establish effective work relationships, both of which encourage raising of all work practice standards.
The Certificate III in Customer Contact has been designed in line with current industry standards and expectations to ensure industry-driven results.
Price: NA
Contact: AXiOM College
Brisbane, Cairns, Townsville, QLD, Australia
Email :
my51ea@yahoo.com.cn
Webmail :
http://www.askedu.net
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