Organisation: Business Training Media, Inc.
Category: Online Training
Description: From the world's leading authority on customer service this do-it-yourself resource will save you hours of work and ensure first-class customer service training. Customer Service Training walks you step-by-step through the design and delivery of training that changes behavior, recharges reps, and wins customers.
It's the quick, easy, and fun way to develop training that addresses your company's unique needs. Packed with how-to's and tips, this resource will simplify each stage of the process:
Analysis
Design
Delivery
Evaluation
Whether you're a training professional or beginner, you'll appreciate the useful diagrams, articles, examples, key points, sample lesson plans, flip charts, and evaluation forms.
Customer Service Training: How to Create Your Own Program $149.99
Price: USD $149.99
Contact: Business Training Media, Inc.TM
4108 Hayvenhurst Drive, Suite 101
Encino, CA 91436, USA
Email :
Webmail :
http://www.business-marketing.com
Service Available In :
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