| Dealing with the Irate Customer & Listening Under Pressure |
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Organisation: New Training Ideas.com
Category: Training Videos
Description:
Two Powerful Videos to Serve the Difficult Customer & Communicating Under Pressure
1- Dealing With the Irate Customer: The Professional's Guide to Handling Difficult Customers.
Angry customers hurt ... Read more
Price: USD 237.90
Contact: email: service@communicationideas.com
website: New Training Ideas Usa ... Contact |
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| Demanding Customers |
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Organisation: Customer Service University
Category: Training Videos
Description:
Demanding Customers is an amusing video that demonstrates the techniques for making demanding customers satisfied. Several realistic scenarios draw on the everyday experiences of front-line staff and ... Read more
Price: USD $870
Contact: email: service@customerserviceuniversity.com
website: Customer Service University New zealand ... Contact |
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| Life's Lessons: Customer Service |
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Organisation: Customer Service University
Category: Training Videos
Description:
Life’s Lessons: Customer Service presents common and not-so-common conventional wisdom about the basics of customer service. Help your organization remember the basics and embrace a positive attitude ... Read more
Price: USD $295
Contact: email: service@customerserviceuniversity.com
website: Customer Service University New zealand ... Contact |
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| Monitoring, Measuring & Managing Customer Service |
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Organisation: Customersatisfaction.com
Category: Training Videos
Description:
How can you consistently make service calls up to 50% shorter, but better? How can you turn what too often feels like a thankless job into one where customers are singing your praises, thanking you pr ... Read more
Price: USD $495+Shipping Charges
Contact: email: inquire@customersatisfaction.com
website: Customer Satisfaction Usa ... Contact |
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| New! 50 Activities for Achieving Excellent Customer Service |
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Organisation: New Training Ideas.com
Category: Training Videos
Description:
This resource manual provides:
Activities that are sensitive to the new revolution taking place in customer service and meeting customer demands.
Identification and creation of memorable experiences ... Read more
Price: USD $139.95
Contact: email: service@communicationideas.com
website: New Training Ideas Usa ... Contact |
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| The Customer Is Always Dwight |
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Organisation: Customer Service University
Category: Training Videos
Description:
Achieving 100 percent quality the first time!
The Customer Is Always Dwight makes the point that it is the responsibility of managers to act as process 'owners', maintaining the links with all the pe ... Read more
Price: USD $870
Contact: email: service@customerserviceuniversity.com
website: Customer Service University New zealand ... Contact |
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| The Multicultural Customer Training Video Program |
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Organisation: New Training Ideas.com
Category: Training Videos
Description:
What is courteous in one culture, may be disastrously discourteous in another!
Learn how to satisfy the different expectations of customers with this video designed to help employees provide effectiv ... Read more
Price: USD $595
Contact: email: service@communicationideas.com
website: New Training Ideas Usa ... Contact |
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| What Customers Said About This Best Selling Video |
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Organisation: New Training Ideas.com
Category: Training Videos
Description:
"I enjoy the program a great deal. I use it in my orientation program. It picks everyone up and we have a great time. Reggie is such an engaging character that it's almost impossible not to get involv ... Read more
Price: USD $595
Contact: email: service@communicationideas.com
website: New Training Ideas Usa ... Contact |
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| You've Got Customers |
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Organisation: Customer Service University
Category: Training Videos
Description:
In spite of all the attention given to customer service, it seems to be getting worse. What's the problem? There has been an over-emphasis on the superficial –the greeter at the door, the forced smi ... Read more
Price: USD $695
Contact: email: service@customerserviceuniversity.com
website: Customer Service University New zealand ... Contact |
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